eGoldFax

How to Send and Receive Faxes Using eGoldFax

This guide explains how to send and receive faxes using eGoldFax, an electronic fax service. You can send faxes from email, mobile devices, or supported printers, and receive them through a pre‑selected delivery method.

Sending Faxes from Email or Mobile Devices

You can send a fax by email using Outlook or another supported email app.

Steps

1. Open your Outlook.
2. Select New Message to create a new email.
3. In the To field, enter the recipient’s fax number followed by @egoldfax.com.
   • Example: 1507537xxxx@egoldfax.com
4. Attach the document or documents you want to fax.
5. Select Send.

Your attached document will be delivered as a fax to the recipient.

Sending Faxes from a Konica Printer

You can also send faxes directly from a Konica printer.

Steps

1. Log in to the Konica printer.
2. Select Scan/Fax.
3. Choose Direct Input.
4. Select Email.
5. Enter the recipient’s fax number (for example, 1507537xxxx).
6. Select Prefix/Suffix (located on the keyboard screen).
7. Choose @egoldfax.com.
8. Select OK.
9. Press Start to send the fax.

Receiving Faxes

Incoming faxes are delivered based on the option selected during setup. Available delivery methods include:

• Printed copy
• Shared mailbox
• Shared network drive

If you are unsure which option is set for your account, contact the Technology Resource Center for assistance.

Need Help?

If you have questions or need support with eGoldFax, contact the Technology Resource Center (TRC):

• Phone: 507‑537‑6111
• Email: trc@smsu.edu