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Telephone Services
SMSU has a Voice over Zoom phone system, that allows calls to be transported over Internet lines.
Dialing Tips:
On Campus calls: Dial the 6-digit extension (75-XXXX)
Local calls: Dial area code + 7-digit phone number
Long Distance calls: Dial area code + 7-digit phone number
Emergency calls: Dial 911
When using the desktop application, you can check the settings using these instructions.
For assistance with your new Zoom phone or related issues such as office move, please contact the Technology Resource Center at 507-537-6111 or TRC@smsu.edu.
COLT Zoom Phone Workshop: Recording.
Frequently Asked Questions (FAQ)
Who do I contact regarding training on the Zoom phone system?
Please contact the TRC at 6111 or TRC@smsu.edu to schedule a training time.
Are there materials available for self-training?
Yes, there are one-hour trainings available on a routine basis. Registration is at these links:
Thursdays: Zoom Phone User Training
The Zoom phone user guide is also available
For further inquiries about this, please contact the TRC at 6111 or TRC@smsu.edu.
Who do I contact to report operational issues with the phones?
Any operational issues should be reported to the TRC at 6111 or TRC@smsu.edu.
How to set up your voicemail for the first time, or access your voicemail settings?
To set up your voicemail for the first time or access your voicemail settings, please click here. If you encounter any issues, kindly contact the TRC at 6111 or TRC@smsu.edu.
How to open and sign into your zoom phone on your computer?
Please follow the provided instructions to open and sign in to your Zoom Phone application on your computer: Instructions.