Overview
The Shared Drive Access and Support service allows users to request access to, removal from, or assistance with a shared drive. Shared drives support collaborative work and secure file sharing within a team or department.
The support team will help manage permissions and ensure you have the appropriate level of access needed for your work.
When to Use This Service
Use this service if you need to:
- Request access to a shared drive
- Remove access for yourself or another user
- Update permissions or access levels
- Receive help with shared drive issues or questions
What This Service Includes
When you submit a request, the support team may assist with:
- Granting or removing shared drive access
- Updating permission levels (such as read or edit access)
- Troubleshooting access or visibility issues
- Providing guidance on proper shared drive usage
What to Include in Your Request
To help ensure efficient and accurate support, please include:
- The name of the shared drive
- The type of request (access, removal, or support)
- The purpose for the access or change
- The names of users needing access added or removed
- Any specific permission levels required
Providing clear and complete information helps the support team resolve your request more quickly.