Overview
The Classroom Technical Support service allows faculty and staff to request assistance with classroom technology and equipment to support effective teaching and learning.
The support team helps troubleshoot and resolve issues involving classroom technology to minimize disruptions and ensure a smooth learning experience.
Immediate Assistance
If you need immediate help during a class session, please contact the Technology Resource Center (TRC) directly:
Calling the TRC is the fastest way to receive real‑time classroom support.
When to Use This Service
Use this service if you experience issues with classroom technology, including:
- Projectors or display systems
- Classroom computers or instructor stations
- Audio systems or microphones
- Active learning or smart classroom technology
- Other installed classroom equipment
What This Service Includes
When you submit a Classroom Technical Support request, the support team may assist with:
- Diagnosing and troubleshooting technology issues
- Repairing or coordinating repairs for classroom equipment
- Restoring functionality during or before class sessions
- Providing guidance on proper use of classroom technology
What to Include in Your Request
To help ensure prompt and effective support, please include:
- A description of the issue you are experiencing
- The equipment or technology involved
- The classroom building and room number
- When the issue occurs (for example, during class or before class)
Providing clear and detailed information helps the support team respond more quickly.