Overview
The Software Installation Request service allows faculty and staff to request the installation of software on a university‑owned computer.
Many commonly used applications are already available through self‑service tools on university‑owned devices. This service is intended for requesting software that is not available through self‑service or is not installed by default.
Self‑Service Software Options
Faculty and staff can install many approved applications without submitting a request:
- Windows computers: Use Software Center
- Mac computers: Use Self Service
These tools allow you to download and manage software that has already been approved for campus use.
When to Use This Service
Use this service if:
- The software you need is not available in Software Center or Self Service
- The application requires technician installation
- The software is needed for teaching, research, or job‑related responsibilities
Software Installed by Default
The following applications are typically installed on university‑owned computers when they are issued:
- Adobe applications
- PaperCut
- Zoom
- Google Chrome
- Mozilla Firefox
- Microsoft Office
This service is intended for requesting additional software beyond what is listed above.
What to Include in Your Request
To help ensure timely and accurate installation, please include:
- The name of the software or application
- The version required (if applicable)
- The purpose or business need for the software
- Whether the device is a Windows or Mac computer
- Any licensing or vendor information, if available
Providing complete and accurate information helps the support team process your request efficiently.