General Technical Support

Need Technical Help?

If you need assistance with technology or IT services, you can submit a support request through this page.

How to Request Support

  1. Sign in using your StarID credentials by selecting Sign In at the top of the page.
  2. Select the Request Service button available on this page.
  3. Complete and submit the support ticket form.

Get Technology Assistance

Technology Resource Center (TRC)

The Technology Resource Center (TRC) provides in‑person and remote technical support.

Location
Help Desk – McFarland Library, Main Floor

Contact Information

Hours of Operation

Fall and Spring Semesters

  • Monday–Thursday: 7:30 AM – 11:00 PM
  • Friday: 7:30 AM – 6:00 PM
  • Saturday: 10:00 AM – 5:00 PM
  • Sunday: 12:00 PM – 11:00 PM

Summer Hours

  • Monday–Friday: 8:00 AM – 4:30 PM

Computer Lab Hours