Overview
The Network – Add Device service allows users to request assistance with adding a new device to the SMSU campus network.
This service provides a structured process for integrating devices into the existing network infrastructure to ensure secure, reliable, and compliant connectivity.
Devices that may be added include:
- Computers (desktops or laptops)
- Printers
- Phones or communication devices
- Other network‑connected equipment approved for campus use
When to Use This Service
Use this service if you need to:
- Add a new device to the campus network
- Connect a university‑owned device that is not currently recognized
- Request network access for approved equipment required for your role or department
This service applies to university‑owned or university‑approved devices.
What This Service Includes
When you submit a Network – Add Device request, the support team may assist with:
- Registering the device on the campus network
- Configuring network access and permissions
- Ensuring the device meets security and compliance requirements
- Verifying successful connectivity
Providing complete and accurate details helps the support team integrate the device efficiently.