Overview
The Remote Desktop (RDP) Request service allows users to request access to Remote Desktop Protocol (RDP) services for secure remote work.
RDP enables you to connect to designated systems and resources from another location while maintaining security and data protection standards.
The support team will assist with setting up and configuring your remote desktop connection so you can work effectively from off campus or outside your usual workspace.
When to Use This Service
Use this service if you need:
- Remote access to a work computer or server
- Access to applications or systems that are only available on campus
- Secure connectivity to institutional resources while working remotely
What This Service Includes
When you submit an RDP request, the support team may assist with:
- Enabling Remote Desktop access
- Configuring connection settings
- Verifying required permissions and approvals
- Providing guidance on how to connect securely
What to Include in Your Request
To help ensure a smooth and timely setup, please include:
- The system or computer you need to access
- The purpose of the remote access request
- Any specific applications or resources required
- Your department and role
- Any special configuration needs, if applicable
Providing detailed and accurate information helps the support team configure your access efficiently.