StarID Password Assistance

Use the StarID Self Service site to activate your StarID, reset your password, or look up your StarID. This self-service site allows you to manage your StarID password.

The Technology Resource Center cannot reset your StarID password for you. 

StarID Password reset quick steps

  1. Visit the StarID Self Service website at starid.minnstate.edu

  2. Choose one of the options: Reset my Password, Activate my StarID or What is my StarID

  3. Select one of the following options on the next page (Tech ID, Email Address, etc.)

  4. Enter the requested information and set your password.

Change or Reset StarID Password steps

  1. Go to starid.minnstate.edu
  2. Select "Reset My Password"

Uploaded Image (Thumbnail)

  1. The two main methods to create a new password are the "I know my Tech ID (8 digit student ID)" and "I know my email address."
    1. The tech ID option requires the 8 numbers found on your SMSU student card (not your star ID). This option also requires your SSN.
    2. The email address option requires your personal email address (the one that you first used during your registration process), not the name of your school email.
  2. Both methods will give you further instructions to reset your password.
  3. Having reset your password, go to starid.minnstate.edu once more and this time select "Sign in to Profile."
  4. Sign in to your profile to verify that the password has been successfully reset.

If you are not able to use the method described above, then you will have to schedule a Zoom call with the TRC to verify your identity. An active camera will be required and you must have a state-issued id. Passports and driver's licenses are the most popular options.

The image in the id will be compared to your own person for verification. You will be given a verification code by the TRC staff. At that point, return to step 3 and select the "I have a verification code" option.

Please do not hesitate to message the TRC if you require any additional help completing these tasks.

StarID password requirements

These requirements comply with the Minnesota State password security guideline. Passwords must meet or exceed these criteria:

  • Changed at least every 180 days
  • Between 8 and 128 characters long
  • Use at least 3 of these types of characters: uppercase, lowercase, numbers, special characters (e.g., !@#$%^&*()_+=-`{}[]|\:";'<>,.?/)
  • May not have been used before
  • May not contain your first name or last name if they are longer than 2 characters

StarID password expiration

The StarID system sends email to your preferred email address 21 days, 7 days, and 1 day before your password expires.

 

StarID Help and Frequently Asked Questions

 

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