Overview
Southwest Minnesota State University (SMSU) offers a Voice over Zoom phone system, allowing calls to be transported over Internet lines. This system supports various types of telephones, including physical handsets, softphones, video phones, conference phones, and cell phones.
Dialing Tips
- On-Campus Calls: Dial the 6-digit extension (75-XXXX).
- Local Calls: Dial area code + 7-digit phone number.
- Long Distance Calls: Dial area code + 7-digit phone number.
- Emergency Calls: Dial 911.
Using the Desktop Application
To check the settings of your Zoom phone using the desktop application, follow the provided instructions.
Technical Support
For assistance with your new Zoom phone or related issues such as office moves, please contact the Technology Resource Center (TRC):
Training and FAQs
Further information regarding the Zoom phone system, including training availability and features, is available in the Frequently Asked Questions (FAQ) section.
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Training on the Zoom Phone System
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Self-Training Materials
- Training sessions are available on a routine basis. Register using the following links:
- The Zoom phone user guide is also available. For further inquiries, contact the TRC.
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Reporting Operational Issues
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Setting Up and Accessing Voicemail
- To set up your voicemail for the first time or access your voicemail settings, follow the provided instructions. If you encounter any issues, contact the TRC.
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Signing Into Your Zoom Phone on Your Computer
- Follow the provided instructions to open and sign in to your Zoom Phone application on your computer.
By following these guidelines, you can effectively utilize the Zoom phone system at SMSU. For any additional support or questions, please submit a service request.