My Recently Visited Services

Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.


Request assistance with Kaltura MediaSpace.


Request assistance with Zoom cloud-based video conferencing platform.


Request help with Learning Management System services here.


Use this service to request for D2L Brightspace course content


Request to add, change, move, acquire your printing pin, remove or retire printers across campus.


Request setup or support for the Zoom Phone System.


Request technical support for classroom equipment and technology.


Request an event passphrase for the SMSU-MyWifi network.


Request to add or remove access to a shared mailbox.


Request access and setup for Perceptive Content/ImageNow.


Use this service to request for Courses on D2L to be combined.


Submit a request for temporary workstation login credentials for campus events


Not sure what you're looking for and need a technician to come to your aide? We're here to help!


Request the creation of a new shared mailbox for collaborative use.


Request assistance to reset your multi-factor authentication (MFA) settings.


Annual review and reauthorization of user access to CAP


Request assistance with Airtame.


Request support for assistance with SMSU-related software and applications.


Request application access to essential applications such as SQL, xProtect, Titanium, and more.


Request access to remote desktop services for secure, remote work.


Use this service to request for public facing and internal websites


Request access and support for Microsoft 365 apps


Request for the recovery key to bypass the bitlocker screen on campus computers.


Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.