My Recently Visited Services

Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.


Request for a name change on your email and other SMSU related platforms.


Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.


Request assistance with Zoom cloud-based video conferencing platform.


Request assistance to reset your multi-factor authentication (MFA) settings.


Request the creation of a new shared mailbox for collaborative use.


Request help with Learning Management System services here.


Request support for assistance with SMSU-related software and applications.


Request for the deployment, pickup, replacement, or setup of a computer for an employee.


Request installation of software to be used on state-owned computer assets.


Request the Active Learning Checkout (ALC) laptops for student, faculty or staff use.


Annual review and reauthorization of user access to CAP


Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.


Request an event passphrase for the SMSU-MyWifi network.


Use this service to request for public facing and internal websites


Request technical support for classroom equipment and technology.


Use this service to request for D2L Brightspace course content


Request assistance to unlock or re-enable your disabled account.


Request to add or remove access to a shared mailbox.


Request access to the E-Gold Fax service for secure electronic faxing.


Use this service to request for Courses on D2L to be combined.


Request to check out IT equipment for temporary use.


Request assistance with Airtame.


Request for TRC technicians to be present at SMSU events.


Request access and setup for Perceptive Content/ImageNow.