My Recently Visited Services
Request assistance to reset your multi-factor authentication (MFA) settings.
Request access to remote desktop services for secure, remote work.
Request help with Learning Management System services here.
Request assistance to unlock or re-enable your disabled account.
Not sure what you're looking for and need a technician to come to your aide? We're here to help!
Request for a name change on your email and other SMSU related platforms.
Request installation of software to be used on state-owned computer assets.
Request access and support for Microsoft 365 apps
Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.
Request assistance with Zoom cloud-based video conferencing platform.
Use this service to request for Courses on D2L to be combined.
Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.
Request assistance for relocating your office workstation.
Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.
Request the Active Learning Checkout (ALC) laptops for student, faculty or staff use.
Request for TRC technicians to be present at SMSU events.
Request support for assistance with SMSU-related software and applications.
Request immediate assistance in responding to an information security incident.
Request to add or remove access to a shared mailbox.
Request setup or support for the Zoom Phone System.
Request to add, change, move, acquire your printing pin, remove or retire printers across campus.
Request access to the E-Gold Fax service for secure electronic faxing.
Submit a request for temporary workstation login credentials for campus events