My Recently Visited Services
Request help with Learning Management System services here.
Request for the recovery key to bypass the bitlocker screen on campus computers.
Request setup or support for the Zoom Phone System.
Request to add or remove access to a shared mailbox.
Request assistance with Zoom cloud-based video conferencing platform.
Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.
Request the Active Learning Checkout (ALC) laptops for student, faculty or staff use.
Request assistance to reset your multi-factor authentication (MFA) settings.
Request application access to essential applications such as SQL, xProtect, Titanium, and more.
Use this service to request for D2L Brightspace course content
Request access, removal or support to a shared drive for collaborative work.
Request access and setup for Perceptive Content/ImageNow.
Request to add, change, move, acquire your printing pin, papercut access, remove or retire printers across campus.
Request support for assistance with SMSU-related software and applications.
Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.
Not sure what you're looking for and need a technician to come to your aide? We're here to help!
Request access to the E-Gold Fax service for secure electronic faxing.
Request access to remote desktop services for secure, remote work.
Request for TRC technicians to be present at SMSU events.
Request access and support for Microsoft 365 apps
Request assistance for relocating workstations and IT equipment.