My Recently Visited Services

Request assistance with Airtame.


Request access to remote desktop services for secure, remote work.


Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.


My SMSU is a mobile app and online portal for SMSU students. Students can explore and join clubs and organizations, connect with peers through messaging, and stay involved by viewing and RSVPing to campus events. The app also provides quick access to D2L, E-Services, and a variety of campus resources and services, all designed to simplify and enhance the student experience.


Request application access to essential applications such as SQL, xProtect, Titanium, and more.


Request assistance with Kaltura MediaSpace.


Use this service to request for public facing and internal websites


Request help with Learning Management System services here.


Use this service to request for Courses on D2L to be combined.


Request assistance to unlock or re-enable your disabled account.


Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.


Support for routine maintenance and facility needs.


Request to check out IT equipment for temporary use.


Not sure what you're looking for and need a technician to come to your aide? We're here to help!


Request setup or support for the Zoom Phone System.


Request access to the E-Gold Fax service for secure electronic faxing.


Maintenance and support for residential facilities.


Request assistance with Zoom cloud-based video conferencing platform.


Request for a name change on your email and other SMSU related platforms.


Request access, removal or support to a shared drive for collaborative work.


Request an event passphrase for the SMSU-MyWifi network.


Request for the deployment, pickup, replacement, or setup of a computer for an employee.


Request assistance for relocating workstations and IT equipment.


Request for the recovery key to bypass the bitlocker screen on campus computers.


Request assistance to reset your multi-factor authentication (MFA) settings.