My Recently Visited Services

Request assistance with Zoom cloud-based video conferencing platform.


Support for routine maintenance and facility needs.


Skilled services for electrical, plumbing, and carpentry.


Request an event passphrase for the SMSU-MyWifi network.


Request access and setup for Perceptive Content/ImageNow.


Request for TRC technicians to be present at SMSU events.


Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.


Use this service to request for public facing and internal websites


Request assistance to reset your multi-factor authentication (MFA) settings.


Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.


Request the creation of a new shared mailbox for collaborative use.


Request installation of software to be used on state-owned computer assets.


Request help with Learning Management System services here.


Request assistance with Kaltura MediaSpace.


Request setup or support for the Zoom Phone System.


Request for the recovery key to bypass the bitlocker screen on campus computers.


Annual review and reauthorization of user access to CAP


Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.


Request assistance to unlock or re-enable your disabled account.


Request access to remote desktop services for secure, remote work.


Request application access to essential applications such as SQL, xProtect, Titanium, and more.


My SMSU is a mobile app and online portal for SMSU students. Students can explore and join clubs and organizations, connect with peers through messaging, and stay involved by viewing and RSVPing to campus events. The app also provides quick access to D2L, E-Services, and a variety of campus resources and services, all designed to simplify and enhance the student experience.


Use this service to request for D2L Brightspace course content


Request support for assistance with SMSU-related software and applications.


Request the Active Learning Checkout (ALC) laptops for student, faculty or staff use.