Popular Services
Request support for assistance with SMSU-related software and applications.
Not sure what you're looking for and need a technician to come to your aide? We're here to help!
Request assistance to reset your multi-factor authentication (MFA) settings.
Request help with Learning Management System services here.
Request application access to essential applications such as SQL, xProtect, Titanium, and more.
Request access, removal or support to a shared drive for collaborative work.
Use this service to request for D2L Brightspace course content
Request for the deployment, pickup, replacement, or setup of a computer for an employee.
Request to add, change, move, acquire your printing pin, remove or retire printers across campus.
Request installation of software to be used on state-owned computer assets.
Request access and setup for Perceptive Content/ImageNow.
Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.
Request access and support for Microsoft 365 apps
Request for the recovery key to bypass the bitlocker screen on campus computers.
Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.
Submit a request for temporary workstation login credentials for campus events
Use this service to request for Courses on D2L to be combined.
Request assistance to unlock or re-enable your disabled account.
Request for a name change on your email and other SMSU related platforms.
Request access to the E-Gold Fax service for secure electronic faxing.
Request assistance with Zoom cloud-based video conferencing platform.