Popular Services
Request access and setup for Perceptive Content/ImageNow.
Request support for assistance with SMSU-related software and applications.
Request assistance to reset your multi-factor authentication (MFA) settings.
Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.
Request assistance with Zoom cloud-based video conferencing platform.
Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.
Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.
Request for a name change on your email and other SMSU related platforms.
Request to add, change, move, acquire your printing pin, papercut access, remove or retire printers across campus.
Not sure what you're looking for and need a technician to come to your aide? We're here to help!
Request assistance to unlock or re-enable your disabled account.
Request access to remote desktop services for secure, remote work.
Request immediate assistance in responding to an information security incident.
Request the Active Learning Checkout (ALC) laptops for student, faculty or staff use.
Request setup or support for the Zoom Phone System.
Submit a request for temporary workstation login credentials for campus events
Request access, removal or support to a shared drive for collaborative work.
Request access to the E-Gold Fax service for secure electronic faxing.
Request application access to essential applications such as SQL, xProtect, Titanium, and more.
Request technical support for classroom equipment and technology.
Use this service to request for Courses on D2L to be combined.