Popular Services
Request support for assistance with SMSU-related software and applications.
Request immediate assistance in responding to an information security incident.
Not sure what you're looking for and need a technician to come to your aide? We're here to help!
Request help with Learning Management System services here.
Use this service to request for D2L Brightspace course content
Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.
Request installation of software to be used on state-owned computer assets.
Request assistance to reset your multi-factor authentication (MFA) settings.
Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.
Request access and support for Microsoft 365 apps
Request to add, change, move, acquire your printing pin, remove or retire printers across campus.
Request for the deployment, pickup, replacement, or setup of a computer for an employee.
Request application access to essential applications such as SQL, xProtect, Titanium, and more.
Request for the recovery key to bypass the bitlocker screen on campus computers.
Use this service to request for Courses on D2L to be combined.
Request access and setup for Perceptive Content/ImageNow.
Request assistance to unlock or re-enable your disabled account.
Request access, removal or support to a shared drive for collaborative work.
Submit a request for temporary workstation login credentials for campus events
Request access to the E-Gold Fax service for secure electronic faxing.
Request for a name change on your email and other SMSU related platforms.