Popular Services
Use this service to request for D2L Brightspace course content
Request for the recovery key to bypass the bitlocker screen on campus computers.
Request support for assistance with SMSU-related software and applications.
Request application access to essential applications such as SQL, xProtect, Titanium, and more.
Request to add, change, move, acquire your printing pin, papercut access, remove or retire printers across campus.
Request assistance to reset your multi-factor authentication (MFA) settings.
Request help with Learning Management System services here.
Request setup or support for the Zoom Phone System.
Request immediate assistance in responding to an information security incident.
Not sure what you're looking for and need a technician to come to your aide? We're here to help!
Request access, removal or support to a shared drive for collaborative work.
Request for the deployment, pickup, replacement, or setup of a computer for an employee.
Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.
Request to check out IT equipment for temporary use.
Request installation of software to be used on state-owned computer assets.
Request assistance with Zoom cloud-based video conferencing platform.
Request access and setup for Perceptive Content/ImageNow.
Request the Active Learning Checkout (ALC) laptops for student, faculty or staff use.
Request the creation of a new shared mailbox for collaborative use.
Request assistance to unlock or re-enable your disabled account.
Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.