Popular Services

Support for routine maintenance and facility needs.


Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.


Request support for assistance with SMSU-related software and applications.


Skilled services for electrical, plumbing, and carpentry.


Not sure what you're looking for and need a technician to come to your aide? We're here to help!


Use this service to request for D2L Brightspace course content


Cleaning and sanitation of campus facilities.


Planning and execution of facility upgrades.


Request an event passphrase for the SMSU-MyWifi network.


Request for the recovery key to bypass the bitlocker screen on campus computers.


Request to add, change, move, acquire your printing pin, papercut access, remove or retire printers across campus.


My SMSU is a mobile app and online portal for SMSU students. Students can explore and join clubs and organizations, connect with peers through messaging, and stay involved by viewing and RSVPing to campus events. The app also provides quick access to D2L, E-Services, and a variety of campus resources and services, all designed to simplify and enhance the student experience.


Request assistance to reset your multi-factor authentication (MFA) settings.


Maintenance and support for residential facilities.


Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.


Use this service to request for public facing and internal websites


Landscaping and outdoor maintenance.


Request technical support for classroom equipment and technology.


Use this service to request for Courses on D2L to be combined.


Request assistance with Zoom cloud-based video conferencing platform.


Request setup or support for the Zoom Phone System.


Request for the deployment, pickup, replacement, or setup of a computer for an employee.


Request application access to essential applications such as SQL, xProtect, Titanium, and more.


Request for a name change on your email and other SMSU related platforms.