Popular Services
Not sure what you're looking for and need a technician to come to your aide? We're here to help!
Request to add, change, move, acquire your printing Pin, remove or retire printers across campus.
Request setup or support for the Zoom Phone System.
Request access to a shared drive for collaborative work.
Request assistance to unlock or re-enable your disabled account.
Request help with Learning Management System services here.
Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.
Submit a request for temporary workstation login credentials for campus events
Request to add or remove access to a shared mailbox.
Request for the recovery key to bypass the bitlocker screen on campus computers.
Request access to the E-Gold Fax service for secure electronic faxing.
Use this service to request for Courses on D2L to be combined.
Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.
Request technical support for classroom equipment and technology.
Request assistance for relocating your office workstation.
Request the creation of a new shared mailbox for collaborative use.
Request assistance to reset your multi-factor authentication (MFA) settings.
Request to check out IT equipment for temporary use.
Request assistance with Zoom cloud-based video conferencing platform.
Request installation of software to be used on state-owned computer assets.
Request the Active Learning Checkout (ALC) laptops for student, faculty or staff use.
Request support for assistance with SMSU-related software and applications.
Request the deployment of a new computer for an employee.