Popular Services
Request for the deployment, pickup, replacement, or setup of a computer for an employee.
Request help with Learning Management System services here.
Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.
Request immediate assistance in responding to an information security incident.
Request access, removal or support to a shared drive for collaborative work.
Request assistance to unlock or re-enable your disabled account.
Request assistance with Zoom cloud-based video conferencing platform.
Request support for assistance with SMSU-related software and applications.
Request access to remote desktop services for secure, remote work.
Request application access to essential applications such as SQL, xProtect, Titanium, and more.
Request assistance to reset your multi-factor authentication (MFA) settings.
Request to add, change, move, acquire your printing pin, papercut access, remove or retire printers across campus.
Request access and setup for Perceptive Content/ImageNow.
Not sure what you're looking for and need a technician to come to your aide? We're here to help!
Request setup or support for the Zoom Phone System.
Request for a name change on your email and other SMSU related platforms.
Request installation of software to be used on state-owned computer assets.
Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.
Request the creation of a new shared mailbox for collaborative use.
Use this service to request for Courses on D2L to be combined.
Request for TRC technicians to be present at SMSU events.