Popular Services
Support for routine maintenance and facility needs.
Request assistance to reset your multi-factor authentication (MFA) settings.
Submit a request for temporary workstation login credentials for campus events
Request the creation of a new shared mailbox for collaborative use.
Request for a name change on your email and other SMSU related platforms.
Request help with Learning Management System services here.
Skilled services for electrical, plumbing, and carpentry.
Request assistance to unlock or re-enable your disabled account.
Request support for assistance with SMSU-related software and applications.
Request approval for an API key to connect approved applications such as OpenWebUI or RAGFlow to institutional AI services for development, testing, research, or operational use.
The Guest & Third-Party Services Request service is used to coordinate facilities-related support for vendors, contractors, campus partners, visitors, and third-party organizations conducting business or providing services at SMSU.
Request to add, change, move, acquire your printing pin, papercut access, remove or retire printers across campus.
Request for updates, upgrades, or maintenance on university-owned computers and IT equipment to keep them performing at their best.
Request for the recovery key to bypass the bitlocker screen on campus computers.
Request access and support for Microsoft 365 apps
Request technical support for classroom equipment and technology.
Request application access to essential applications such as SQL, xProtect, Titanium, and more.
Faculty & Staff have the VPN resource available to them for Off Campus Access to SMSU Resources. The VPN allows Faculty & Staff work from anywhere using public networks to connect to the SMSU network.
Request immediate assistance in responding to an information security incident.
Request help with Network and Connectivity services here. For more information and how-to articles, visit our Knowledge Base.
My SMSU is a mobile app and online portal for SMSU students. Students can explore and join clubs and organizations, connect with peers through messaging, and stay involved by viewing and RSVPing to campus events. The app also provides quick access to D2L, E-Services, and a variety of campus resources and services, all designed to simplify and enhance the student experience.
Use this service to request for D2L Brightspace course content
Request access to the E-Gold Fax service for secure electronic faxing.